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» The Challenges of Service Evolution
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HPDC
2003
IEEE
15 years 10 months ago
Security for Grid Services
Grid computing is concerned with the sharing and coordinated use of diverse resources in distributed "virtual organizations.” The dynamic and multi-institutional nature of ...
Von Welch, Frank Siebenlist, Ian T. Foster, John B...
144
Voted
IDEAS
2003
IEEE
76views Database» more  IDEAS 2003»
15 years 10 months ago
E-Learning as a Web Service
E-learning platforms and their functionalities resemble one another to a large extend. Recent standardization efforts in e-learning concentrate on the reuse of learning material, ...
Gottfried Vossen, Peter Westerkamp
131
Voted
WSC
2007
15 years 7 months ago
Partial cross training in call centers with uncertain arrivals and global service level agreements
Inbound call center operations are challenging to manage; there is considerable uncertainty in estimates of arrival rates, and the operation is often subject to strict service lev...
Thomas R. Robbins, Terry P. Harrison, Deborah J. M...
IEEESCC
2010
IEEE
15 years 6 months ago
Accountability as a Service for the Cloud
— Computing resource provisioning through the use of the Cloud computing paradigm has triggered revolutions in modern day computing. It is a new paradigm for deploying services o...
Jinhui Yao, Shiping Chen, Chen Wang, David Levy, J...
SERVICES
2010
123views more  SERVICES 2010»
15 years 6 months ago
Testbeds for Emulating Dependability Issues of Mobile Web Services
Today's ubiquitous internet access has opened new opportunities for mobile workers. By using portable devices, the workers are not only able to access their company's dat...
Lukasz Juszczyk, Schahram Dustdar