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» The Dea[r]th of Human Understanding
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OSDI
2004
ACM
15 years 10 months ago
Understanding and Dealing with Operator Mistakes in Internet Services
Operator mistakes are a significant source of unavailability in modern Internet services. In this paper, we first characterize these mistakes by performing an extensive set of exp...
Fábio Oliveira, Kiran Nagaraja, Ricardo Bia...
81
Voted
IUI
2010
ACM
15 years 6 months ago
Speeding pointing in tiled widgets: understanding the effects of target expansion and misprediction
Target expansion is a pointing facilitation technique where the users target, typically an interface widget, is dynamically enlarged to speed pointing in interfaces. However, with...
Jaime Ruiz, Edward Lank
HAPTICS
2008
IEEE
15 years 4 months ago
Improving Perception and Understanding of Nanoscale Phenomena Using Haptics and Visual Analogy
Abstract. This paper introduces a new pedagogical tool using haptic feedback and visual analogy, to improve perception and learning of nanoscale phenomena, for people without prior...
Guillaume Millet, Anatole Lécuyer, Jean-Mar...
82
Voted
SIGIR
2004
ACM
15 years 3 months ago
Display time as implicit feedback: understanding task effects
Recent research has had some success using the length of time a user displays a document in their web browser as implicit feedback for document preference. However, most studies h...
Diane Kelly, Nicholas J. Belkin
CHI
2009
ACM
15 years 2 months ago
The people-prototype problem: understanding the interaction between prototype format and user group
When gathering feedback about an envisioned system, prototypes communicate design ideas to user groups. However, it is unclear how user responses are affected by prototype format....
Katherine M. Sellen, Micheal Massimi, Danielle M. ...