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137
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EGOV
2010
Springer
15 years 4 months ago
Designing Quality Business Processes for E-Government Digital Services
Abstract. Research works and surveys focusing on e-Government Digital Services availability and usage, reveal that often services are available but ignored by citizens. In our hypo...
Flavio Corradini, Damiano Falcioni, Andrea Polini,...
152
Voted
APLAS
2010
ACM
15 years 3 months ago
JNI Light: An Operational Model for the Core JNI
Abstract. Through foreign function interfaces (FFIs), software components in different programming languages interact with each other in the same address space. Recent years have w...
Gang Tan
125
Voted
BPM
2010
Springer
128views Business» more  BPM 2010»
15 years 3 months ago
Content-Aware Resolution Sequence Mining for Ticket Routing
Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi...
128
Voted
MOBICOM
2010
ACM
15 years 3 months ago
Inferring and mitigating a link's hindering transmissions in managed 802.11 wireless networks
In 802.11 managed wireless networks, the manager can address under-served links by rate-limiting the conflicting nodes. In order to determine to what extent each conflicting node ...
Eugenio Magistretti, Omer Gurewitz, Edward W. Knig...
113
Voted
SIGCOMM
2010
ACM
15 years 3 months ago
Predictable 802.11 packet delivery from wireless channel measurements
RSSI is known to be a fickle indicator of whether a wireless link will work, for many reasons. This greatly complicates operation because it requires testing and adaptation to fin...
Daniel Halperin, Wenjun Hu, Anmol Sheth, David Wet...