In this paper, we introduce the concept of dynamically changing between centralized, replicated, and hybrid collaboration architectures. It is implemented by providing users a fun...
This paper examines the way in which a knowledge management system (KMS)—by which we mean the people, processes and software—came into being and evolved in response to a varie...
Christine Halverson, Thomas Erickson, Mark S. Acke...
Collaborative authoring is a common workplace task. Yet, despite improvements in word processors, communication software, and file sharing, many problems continue to plague co-aut...
CRM is a strategy that integrates the concepts of Knowledge Management, Data Mining, and Data Warehousing in order to support the organization’s decision-making process to retai...
Structured Programming techniques are applied to a personal accounting software application implemented in erlang as a demonstration of the utility of processes as design construc...