Knowledge management (KM) is emerging as one of the most powerful management tools in today's manufacturing. It looks at the company resources in order to gain competitive ad...
Rajkumar Roy, Francisco M. del Rey, Bert van Wegen...
This paper deals with the Change Management process within IT Service Management. Change Management includes several activities, some of which need to evaluate the risk exposure as...
Currently supportive information systems for higher education and research are responding to specific information needs within institutes, departments and administration. These se...
Stefan Klink, Andreas Oberweis, Daniel Ried, Ralf ...
Abstract. e-Procurement is an Internet-based business process for obtaining materials and services and managing their inflow into the organization. In this paper we develop multia...
Abstract. Developing service based complex applications (service composition) has become an important area of research in SOA. In spite of this, there has been little effort to und...