The paper discusses XML security key technologies related with security of Web service. Based on these discussions, Web service is integrated with some mature security architecture...
Abstract. Data warehouses (DW) main objective is to facilitating decisionmaking. Thus their development has to take into account DW project actor requirements. While much recent re...
: This paper presents the principles of concept-driven engineering and the ConceptManager tool as an implementation of these principles. Concept-Driven Engineering is capable of el...
: This paper presents a practitioners’ report on supporting shared understanding within distributed development teams. Our software domain focuses on Enterprise development in th...
Inbound call center operations are challenging to manage; there is considerable uncertainty in estimates of arrival rates, and the operation is often subject to strict service lev...
Thomas R. Robbins, Terry P. Harrison, Deborah J. M...