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» The Value of Roles in Modeling Business Processes
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WSC
2000
14 years 11 months ago
Applications of business process simulation and lean techniques in British Telecommunications PLC
Business processes are increasingly key to the success of companies in the service industry. It is important that these processes are designed and maintained to deliver the most c...
Simon Dennis, Ben C. King, Martin Hind, Stewart Ro...
ECIS
2001
14 years 11 months ago
The role of knowledge management in moving to a customer-focused organisation
Organisations are becoming increasingly more reliant on leveraging their information and knowledge to gain competitive advantage. The creation, storage and dissemination of inform...
Graeme G. Shanks, Emily Tay
ICWS
2010
IEEE
14 years 11 months ago
Extending BPMN for Supporting Customer-Facing Service Quality Requirements
Service-oriented computing promises to create flexible business processes and applications on demand by dynamically assembling loosely coupled services within and across organizati...
Kawther Saeedi, Liping Zhao, Pedro R. Falcone Samp...
AISS
2010
143views more  AISS 2010»
14 years 7 months ago
Service Oriented Business Modeling To Identify Software Services
Service orientation is one of the solutions for achieving agile enterprises, that helps make an alignment between business and information technology. By the influx of service ori...
Aida Amini Motlagh, Mir Ali Seyyedi
CSFW
2007
IEEE
15 years 4 months ago
Privacy and Utility in Business Processes
se an abstract model of business processes for the purpose of (i) evaluating privacy policy in light of the goals of the process and (ii) developing automated support for privacy ...
Adam Barth, John C. Mitchell, Anupam Datta, Sharad...