Computational Trust and Reputation (CTR) systems are platforms capable of collecting trust information about candidate partners and of computing confidence scores for each one of t...
Turbulence is in the nature of business environments. Changes brought about because of different requirements such as social, political, technical and economic, exert pressures on ...
The concept of trust in electronic commerce literature has emerged over recent years. Whilst trust has always been an aspect of business generally, in the digital economy it has t...
Abstract. Business process models play an important role for the management, design, and improvement of process organizations and processaware information systems. Despite the exte...
Jan Mendling, Gustaf Neumann, Wil M. P. van der Aa...
Customer value is crucial in predicting customer choice in traditional consumer behavior research. However, online customer value can be different from its offline counterpart bec...