A customer reported problem (or Trouble Ticket) in software maintenance is typically solved by one or more maintenance engineers. The decision of allocating the ticket to one or m...
In this paper, we present an assignment for a course on Design patterns at the masters level, where students have to adapt an existing program to meet additional requirements. We ...
An analysis of data from 259 CS1 students is performed to compare the performance of students who were paired by demonstrated ability to that of students who were paired randomly ...
Resource discovery in a distributed digital library poses many challenges, one of which is how to choose search engines for query distribution, given a query and a set of search e...
There is a growing interest in empirical study in software engineering, both for validating mature technologies and for guiding improvements of less-mature technologies. This pape...