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» The dissemination of knowledge management
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CSCW
2004
ACM
15 years 3 months ago
Behind the help desk: evolution of a knowledge management system in a large organization
This paper examines the way in which a knowledge management system (KMS)—by which we mean the people, processes and software—came into being and evolved in response to a varie...
Christine Halverson, Thomas Erickson, Mark S. Acke...
JUCS
2002
132views more  JUCS 2002»
14 years 9 months ago
Managing User Focused Access to Distributed Knowledge
: Community web sites exhibit the property that multiple content providers exist. Of course, any portal is only as useful as the quality and amount of its content. Developing origi...
Rudi Studer, York Sure, Raphael Volz
PAKM
2000
14 years 11 months ago
Situated Knowledge Management - KM on the Borderline between Chaos and Rigidity
Acknowledging the "untidiness of knowledge work", we agree that organizational learning calls for flexible and adaptable IT support. However, recurring situations which ...
Marc Diefenbruch, Marcel Hoffmann, Andrea Misch, H...
EGOV
2003
Springer
15 years 3 months ago
Intelligent Agent-Based Expert Interactions in a Knowledge Management Portal
The goal of the Structural Fund Project Knowledge Portal is to support organizations and individuals involved in the SF project proposal development processes to achieve the highes...
Witold Staniszkis, Eliza Staniszkis
JKM
2008
145views more  JKM 2008»
14 years 8 months ago
Knowledge management solutions for the leaving expert issue
Purpose
Josef Hofer-Alfeis