The quality of document content, which is an issue that is usually ignored for the traditional ad hoc retrieval task, is a critical issue for Web search. Web pages have a huge var...
In this paper, we present the application of a quality evaluation framework assessing the multiple dimensions that might affect users' satisfaction from a web portal. The fra...
Online service quality is a much-studied concept. Despite this, dimensions that make up service quality, and the items used to measure those dimensions have proven unstable. It is...
Mary Tate, Joerg Evermann, Beverley G. Hope, Stuar...
In this paper, we illustrate a preliminary approach to the translation of Web data between heterogeneous formats. This work fits into a larger project whose aim is the development...
This paper illustrates a method and a toolset for quality evaluation of Web applications that exploits conceptual specifications, deriving from the adoption of model-based develop...
Pier Luca Lanzi, Maristella Matera, Andrea Maurino