When we encounter an English word that we do not understand, we can look it up in a dictionary. However, when an American Sign Language (ASL) user encounters an unknown sign, looki...
Abstract. IT service delivery is challenging to study. It is characterized by interacting systems of technology, people, and organizations. The work is sometimes reactive, sometime...
Eser Kandogan, Eben M. Haber, John H. Bailey, Paul...
Video recordings of meetings are often monotonous and tedious to watch. In this paper, we report on the design, implementation and evaluation of an automated meeting capture syste...
Abhishek Ranjan, Jeremy P. Birnholtz, Ravin Balakr...
Mobile phones, with their increasing processing power and memory, are enabling a diversity of tasks. The traditional text entry method using keypad is falling short in numerous way...
Santosh Basapur, Shuang Xu, Mark Ahlenius, Young S...
We present the case study of a complex, mixed-initiative scheduling system to illustrate Work-Centered Design (WCD), a new approach for the design of information systems. WCD is b...
Keith A. Butler, Jiajie Zhang, Chris Esposito, Ali...