As call centersbecomemorepervasive,the customersseek individualized service and greater attention. The call centers are becoming the contact centers - a one-stop, singleinterfacef...
Mining graph data is an active research area. Several data mining methods and algorithms have been proposed to identify structures from graphs; still, the evaluation of those resu...
Motivation: In the field of bioinformatics there is an emerging need to integrate all knowledge discovery steps into a standardized modular framework. Indeed, component-based deve...
Abstract. We present a game-theoretic framework for modeling and solving routing problems in dynamically changing networks. The model covers the aspects of reactivity and non-termi...
As a software system evolves to accommodate new features and repair bugs, changes are needed. Software components are interdependent, changes made to one component can require cha...