Making a city “smart” is emerging as a strategy to mitigate the problems generated by the urban population growth and rapid urbanization. Yet little academic research has spar...
As Facebook has become global, users from different cultural and socio-political contexts have joined the site. We present a case study investigating how both current and historic...
When people use visualizations of conversational archives, they typically reflect on particular events, rather than patterns of activity over time. We explore whether this is a fu...
Process mining techniques use event data to discover process models, to check the conformance of predefined process models, and to extend such models with information about bottl...
Wil M. P. van der Aalst, Arya Adriansyah, Boudewij...
Online reputation management is about monitoring and handling the public image of entities (such as companies) on the Web. An important task in this area is identifying aspects of...
Damiano Spina, Edgar Meij, Maarten de Rijke, Andre...