We describe a usage study of Netscan\Tech, a system that generates and publishes daily a range of social metrics across three dimensions: newsgroup, author, and thread, for a set ...
A. J. Bernheim Brush, Xiaoqing Wang, Tammara Combs...
In this paper, we describe preliminary findings that indicate that managers and non-mangers think about their email differently. We asked three research managers and three researc...
Catalina Danis, Wendy A. Kellogg, Tessa A. Lau, Ma...
Most current designs of information technology are based on the notion of supporting distinct tasks such as document production, email usage, and voice communication. In this pape...
This paper proposes a transformation of the Cognitive Walkthrough (CW), a theory-based usability inspection method that has proven useful in designing applications that support us...
Marilyn Hughes Blackmon, Peter G. Polson, Muneo Ki...
The physical nature of the classroom means that children are continually divided into small groups. The present study examined collaboration on a story creation task using technol...
Danae Stanton, Victor Bayon, Camilla Abnett, Sue C...