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IEEESCC
2008
IEEE
15 years 8 months ago
A Framework for Service Interoperability Analysis using Enterprise Architecture Models
Good IT decision making is a highly desirable property that can be furthered by the use of enterprise architecture, an approach to IT management using diagrammatic models. In orde...
Johan Ullberg, Robert Lagerström, Pontus John...
DSOM
2008
Springer
15 years 3 months ago
SYMIAN: A Simulation Tool for the Optimization of the IT Incident Management Process
Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...
Claudio Bartolini, Cesare Stefanelli, Mauro Torton...
SEMWEB
2007
Springer
15 years 8 months ago
Lifecycle-Support in Architectures for Ontology-Based Information Systems
Ontology-based applications play an increasingly important role in the public and corporate Semantic Web. While today there exist a range of tools and technologies to support speci...
Thanh Tran, Peter Haase, Holger Lewen, Ósca...
ICALT
2009
IEEE
15 years 8 months ago
Collaboration Support in Argumentation Systems for Education via Flexible Architectures
While argumentation is highly important for humans in many different aspects of life, it is hard to teach large groups to argue. Classic face-to-face approaches, which have shown ...
Frank Loll, Niels Pinkwart
ECTEL
2009
Springer
15 years 6 months ago
The Conceptual and Architectural Design of a System Supporting Exploratory Learning of Mathematics Generalisation
Abstract. The MiGen project is designing and developing an intelligent, exploratory environment to support 11–14-year-old students in their learning of mathematical generalisatio...
Darren Pearce, Alexandra Poulovassilis