Developers need tool support to help manage the wide range of inconsistencies that occur during software development. Such tools need to provide developers with ways to define, de...
John C. Grundy, John G. Hosking, Warwick B. Mugrid...
Since the early 1970s, decision support systems (DSS) technology and applications have evolved significantly. Many technological and organizational developments have exerted an im...
J. P. Shim, Merrill Warkentin, James F. Courtney, ...
An activity theory model and a mediating artifacts hierarchy were employed to help identify the needs for tools for customer support engineers who documented solutions to customer...
Patricia Collins, Shilpa Shukla, David F. Redmiles
This report will present a collection of tools that supports the precise definition, careful analysis, and execution of processes that coordinate the actions of humans, automated d...
Leon J. Osterweil, Lori A. Clarke, George S. Avrun...