This paper shares our experience with a strategic design project for defining the key user experience scenarios for utilizing location information available on mobile devices. Whi...
Using role play at every stage of the design process has been a vital tool for IDEO in working with clients and users. With the dual properties of bringing participants into the m...
There is an increasing amount of structure on the Web as a result of modern Web languages, user tagging and annotation, and emerging robust NLP tools. These meaningful, semantic, ...
In this paper we show how action research contributes to the design of health information systems by constructing knowledge addressing users’ concerns in a timely manner. Our ai...
On-line trading or Internet Commerce restoring to ECommerce systems are gradually replacing the traditional commerce activities. Internet users must have reasonable faith on the u...