CARD (Collaborative Analysis of Requirements and Design) is an influential technique for participatory design and participatory analysis that is in use on three continents. This p...
A challenge for many online production communities is to direct their members to accomplish tasks that are important to the group, even when these tasks may not match individual m...
: An increasing number of consumer products for everyday use offer the user advanced programming capabilities. Existing technologies offer the potential to design human-product int...
With healthcare moving towards electronic health records, it is important to understand existing work practices to design effective systems. We conducted an observational study in...
We present contextual collaboration, an approach to building collaborative systems that embeds collaborative capabilities into core applications, and discuss its advantages. We de...
Susanne Hupfer, Li-Te Cheng, Steven Ross, John F. ...