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CAINE
2009
14 years 7 months ago
Clustering Customer Transactions: A Rough Set Based Approach
An efficient customer behavior analysis is important for good Recommender System. Customer transaction clustering is usually the first step towards the analysis of customer behavi...
Arunava Saha, Darsana Das, Dipanjan Karmakar, Dili...
KDD
2008
ACM
142views Data Mining» more  KDD 2008»
15 years 9 months ago
Efficient ticket routing by resolution sequence mining
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
CIKM
2004
Springer
15 years 2 months ago
Organizing structured web sources by query schemas: a clustering approach
In the recent years, the Web has been rapidly “deepened” with the prevalence of databases online. On this deep Web, many sources are structured by providing structured query i...
Bin He, Tao Tao, Kevin Chen-Chuan Chang