Service level agreements (SLAs) impose many nonfunctional requirements on services. Business analysts specify and check these requirements in business process models using tools s...
Hua Xiao, Brian Chan, Ying Zou, Jay W. Benayon, Bi...
: In order to respond quickly to changing market requirements, a business organisation needs to increase the level of agility in all phases of the business process engineering chai...
Ivan Markovic, Alessandro Costa Pereira, Nenad Sto...
When modeling business processes, we often implicity think of internal business policies and external regulations. Yet to date, little attention is paid to avoid hard-coding polici...
In today's IT-centric, regulated and competitive environment, businesses rely more heavily on IT technologies. Organizations are often challenged by customers, business partn...
Alfred Ka Yiu Wong, Nandan Paramesh, Pradeep Kumar...
Complex and flexible business processes are critical not only because they are difficult to handle, but also because they often tend to loose their intelligibility. Verifying compl...
Federico Chesani, Paola Mello, Marco Montali, Fabr...