A company's call center is its most visible strategic weapon. It is a business battlefront where millions of dollars of products and services are purchased, sold, and traded....
The European Commission's eEurope initiative aims to bring every citizen, home, school, business and administration online to create a digitally literate Europe. The value lie...
A few years ago a portal for bachelor and master theses from Flemish university colleges was established by means of the open source repository software DoKS. At present approxima...
Business Process Management (BPM) aims at supporting the whole life-cycle necessary to deploy and maintain business processes in organisations. An important step of the BPM life-cy...
Carlos Pedrinaci, John Domingue, Ana Karla Alves d...
: IT risk management is an important challenge for businesses and software vulnerabilities are a major source of IT risks, as the 2006 CSI/FBI Computer Crime and Security Survey [G...