The success of a company increasingly depends on timely information (internal or external) being available to the right person at the right time for crucial managerial decision-ma...
Andrew N. K. Chen, Paulo B. Goes, Alok Gupta, Jame...
A workflow consists of a collection of coordinated tasks designed to carry out a welldefined complex process, such as catalog ordering, trip planning, or a business process in an ...
We define the class of SMART scheduling policies. These are policies that bias towards jobs with small remaining service times, jobs with small original sizes, or both, with the ...
Adam Wierman, Mor Harchol-Balter, Takayuki Osogami
In business processes, knowledge-intensive tasks are ones in which the people performing such tasks are involved in a fair degree of uncertainty. These people are required to appl...
An Operational Information System (OIS) supports a real-time view of an organization’s information critical to its logistical business operations. A central component of an OIS ...