Organisations that follow the CMM-road towards software process improvement tend to spend large amounts of money and effort. This is certainly the case in the company ING which le...
Rob J. Kusters, Jos J. M. Trienekens, Wilmar Hasso...
In the paper there is offered a framework to manage the Business Processes (BP) changes. The framework shows BP changes in the following trends: the number of BP users, communicati...
E-Gov projects have an increasing influence on how government business processes evolve and change. While early e-Gov projects focused on government-to-public information and inte...
Based on ethnographic studies of two business-to-business (B2B) electronic commerce (EC) marketplaces and a review of interorganizational relationship literature, this paper propo...