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ECIS
2003
14 years 11 months ago
An empirical investigation of intelligent agents for e-business customer relationship management: a knowledge management perspec
: Using a knowledge management perspective, this paper investigates new and efficient ways of applying intelligent agents to e-business customer relationship management. Intelligen...
Weiquan Wang, Izak Benbasat
ATAL
2005
Springer
15 years 3 months ago
An information-based model for trust
In this paper we present a rich decision model for intelligent agents involved in multi issue negotiations. The model, grounded on information theory, takes into account the aspec...
Carles Sierra, John K. Debenham
IEEEARES
2007
IEEE
15 years 4 months ago
From Trust to Dependability through Risk Analysis
The importance of critical systems has been widely recognized and several efforts are devoted to integrate dependability requirements in their development process. Such efforts re...
Yudistira Asnar, Paolo Giorgini, Fabio Massacci, N...
ISSRE
2008
IEEE
15 years 4 months ago
Assessing the Effect of Software Failures on Trust Assumptions
The contribution of this paper is a technique to assess whether software failures during operational use can invalidate the trust assumptions and, hence, the adequacy of the softw...
Qian Feng, Robyn R. Lutz
COLCOM
2007
IEEE
15 years 4 months ago
Secure peer-to-peer networks for trusted collaboration
Abstract—An overview of recent advances in secure peerto-peer networking is presented, toward enforcing data integrity, confidentiality, availability, and access control policie...
Kevin W. Hamlen, Bhavani M. Thuraisingham