— Within service-oriented business environments, the non-routine processing of requests requires a greater degree of social interaction and learning in order to achieve an effect...
Methods to determine the semantic relatedness (SR) value between two lexically expressed entities abound in the field of natural language processing (NLP). The goal of such efforts...
This paper describes an agent-based recommendation system developed to support knowledge acquisition and sharing processes. Its purpose is to aid the process of community building...
Mauro F. Koyama, Olga Nabuco, Francisco Edeneziano...
Those interested in improving the quality of an information system may also be interested in two particular research questions: “What factors influence the end users’ satisfac...
This paper investigated how people navigate through early Wireless Application Protocol (WAP) sites using their common-sense knowledge of social structures. The study is based on ...