Dependable distributed systems are difficult to build. This is particularly true if they have dependability requirements that change during the execution of an application, and are...
Michel Cukier, Jennifer Ren, Chetan Sabnis, David ...
Abstract. In wireless data broadcast systems, popular information is repetitively disseminated through possibly multiple communication channels to mobile clients using various type...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Government agencies globally are facing problems such as illegal immigration, terrorism, and disease diagnosis and control. Solutions to these problems rely heavily on collaborati...
Seema Degwekar, Jeff DePree, Stanley Y. W. Su, How...
Electronic commerce servers have a significant presence in today’s Internet. Corporations require good performance for their business processes. To date, little empirical evide...
Qing Wang, Dwight J. Makaroff, H. Keith Edwards, R...