: The World Wide Web’s anticipated scope as an environment for knowledge exchange has changed dramatically. Without major modifications to its primary mechanisms the Web has turn...
In this paper we report an ethnographic study of workarounds--informal temporary practices for handling exceptions to normal workflow--in a hospital environment. Workarounds are a...
Marina Kobayashi, Susan R. Fussell, Yan Xiao, F. J...
To create successful interactive systems, user interface designers need to cooperate with developers and application domain experts in an interdisciplinary team. These groups, how...
The core of the new product development [NPD] process centers on knowledge creation, utilization and the management of knowledge. This manuscript uses a software firm case to esta...
Abstract This paper is about tool support for knowledgeintensive engineering tasks. In particular, it introduces software technology to assist the design of complex technical syste...