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114
Voted
INFOCOM
2003
IEEE
15 years 8 months ago
2003
IEEE
— As local area wireless networks based on the IEEE 802.11 standard see increasing public deployment, it is important to ensure that access to the network by different users rema...
120
Voted
INFOCOM
2003
IEEE
15 years 8 months ago
2003
IEEE
— A recently proposed active queue management, CHOKe, is stateless, simple to implement, yet surprisingly effective in protecting TCP from UDP flows. As UDP rate increases, even...
ITCC
2003
IEEE
15 years 8 months ago
2003
IEEE
132
Voted
IWPC
2003
IEEE
15 years 8 months ago
2003
IEEE
During software evolution, adaptive, and corrective maintenance are common reasons for changes. Often such changes cluster around key components. It is therefore important to anal...
120
Voted
CHI
2003
ACM
15 years 8 months ago
2003
ACM
There are many interactions that take place at a call centre; between the customer and agent, the agent and computer, and indirectly between the customer and computer. This paper ...