The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Abstract. Social interactions are one of the key factors to the success of conferences and similar community gatherings. This paper describes a novel application that integrates da...
Harith Alani, Martin Szomszor, Ciro Cattuto, Woute...
—The blogosphere can be construed as a knowledge network made of bloggers who are interacting through a social network to share, exchange or produce information. We claim that th...
Abstract. In recent years, the World Wide Web (WWW) has transformed to a gigantic social network where people interact and collaborate in diverse online communities. By using Web 2...
Identification is regarded as an important aspect of beneficial online interaction. In addition to providing the individual with potential psychological benefits, identification w...