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WSC
2007
15 years 1 months ago
A model for contact center analysis and simulation
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Juan M. Huerta
87
Voted
EXPDB
2006
ACM
15 years 5 months ago
A Reproducible Benchmark for P2P Retrieval
With the growing popularity of information retrieval (IR) in distributed systems and in particular P2P Web search, a huge number of protocols and prototypes have been introduced i...
Thomas Neumann, Matthias Bender, Sebastian Michel,...
IMC
2005
ACM
15 years 4 months ago
Predicting Short-Transfer Latency from TCP Arcana: A Trace-based Validation
In some contexts it may be useful to predict the latency for short TCP transfers. For example, a Web server could automatically tailor its content depending on the network path to...
Martin F. Arlitt, Balachander Krishnamurthy, Jeffr...
ICDE
2002
IEEE
146views Database» more  ICDE 2002»
16 years 13 days ago
Data Mining Meets Performance Evaluation: Fast Algorithms for Modeling Bursty Traffic
Network, web, and disk I/O traffic are usually bursty, self-similar [9, 3, 5, 6] and therefore can not be modeled adequately with Poisson arrivals[9]. However, we do want to model...
Mengzhi Wang, Ngai Hang Chan, Spiros Papadimitriou...
PKDD
2004
Springer
205views Data Mining» more  PKDD 2004»
15 years 4 months ago
Breaking Through the Syntax Barrier: Searching with Entities and Relations
The next wave in search technology will be driven by the identification, extraction, and exploitation of real-world entities represented in unstructured textual sources. Search sy...
Soumen Chakrabarti