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101
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WSC
2007
15 years 2 months ago
A model for contact center analysis and simulation
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Juan M. Huerta
103
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EXPDB
2006
ACM
15 years 6 months ago
A Reproducible Benchmark for P2P Retrieval
With the growing popularity of information retrieval (IR) in distributed systems and in particular P2P Web search, a huge number of protocols and prototypes have been introduced i...
Thomas Neumann, Matthias Bender, Sebastian Michel,...
94
Voted
IMC
2005
ACM
15 years 6 months ago
Predicting Short-Transfer Latency from TCP Arcana: A Trace-based Validation
In some contexts it may be useful to predict the latency for short TCP transfers. For example, a Web server could automatically tailor its content depending on the network path to...
Martin F. Arlitt, Balachander Krishnamurthy, Jeffr...
ICDE
2002
IEEE
146views Database» more  ICDE 2002»
16 years 1 months ago
Data Mining Meets Performance Evaluation: Fast Algorithms for Modeling Bursty Traffic
Network, web, and disk I/O traffic are usually bursty, self-similar [9, 3, 5, 6] and therefore can not be modeled adequately with Poisson arrivals[9]. However, we do want to model...
Mengzhi Wang, Ngai Hang Chan, Spiros Papadimitriou...
138
Voted
PKDD
2004
Springer
205views Data Mining» more  PKDD 2004»
15 years 6 months ago
Breaking Through the Syntax Barrier: Searching with Entities and Relations
The next wave in search technology will be driven by the identification, extraction, and exploitation of real-world entities represented in unstructured textual sources. Search sy...
Soumen Chakrabarti