Awareness of Web accessibility is spreading all over the world among Web designers and developers, due to regulations such as the US law called Section 508 and guidelines like the...
We argue that while work to optimize the accessibility of the World Wide Web through the publication and dissemination of a range of guidelines is of great importance, there is al...
David Sloan, Andy Heath, Fraser Hamilton, Brian Ke...
In the process of knowledge discovery, workers examine available information in order to make sense of it. By sensemaking, we mean interacting with and operating on the informatio...
There has been tremendous growth in electronic commerce over the past few years. This growth is expected to sustain momentum in the future. Hence, the Internet has become an essent...
This paper describes a project that uses real-world computer-troubleshooting scenarios to test and expand upon the latest research and technical knowledge in the area of procedura...
Axel Roesler, Connie Douglass-Olberg, David Brunet...