End users are often frustrated by unexpected problems while using networked software, leading to frustrated calls to the help desk seeking solutions. However, trying to locate the...
Krist Wongsuphasawat, Pornpat Artornsombudh, Bao N...
Coping with a new health issue often requires individuals to acquire knowledge and skills to manage personal health. Many patients turn to one another for experiential expertise o...
Andrea Civan, David W. McDonald, Kenton T. Unruh, ...
Increasingly, large organizations are experimenting with internal social media (e.g., blogs, forums) as a platform for widespread distributed collaboration. Contributions to their...
Initiating and bootstrapping secure, yet low-cost, ad-hoc transactions is an important challenge that needs to be overcome if the promise of mobile and pervasive computing is to b...
—Wireless and mobile networks have experienced great success over the past few years. However, any single type of wireless and mobile network cannot provide all types of services...