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SIGUCCS
2003
ACM
15 years 5 months ago
Being Sam Malone: customer service on a campus where "Everybody Knows Your Name"
Working on a small campus has many advantages: Familiarity with the majority of faculty and staff, in-depth knowledge of how systems interact, adding the personal touch to each in...
Mark Watts
IUI
2000
ACM
15 years 4 months ago
A task-based architecture for application-aware adjuncts
Users of complex applications need advice, assistance, and feedback while they work. We are experimenting with “adjunct” user agents that are aware of the history of interacti...
Robert G. Farrell, Peter G. Fairweather, Eric Brei...
ACL
2008
15 years 1 months ago
Intensional Summaries as Cooperative Responses in Dialogue: Automation and Evaluation
Despite its long history, and a great deal of research producing many useful algorithms and observations, research in cooperative response generation has had little impact on the ...
Joseph Polifroni, Marilyn A. Walker
CHI
2008
ACM
16 years 8 days ago
Activity-based prototyping of ubicomp applications for long-lived, everyday human activities
We designed an activity-based prototyping process realized in the ActivityDesigner system that combines the theoretical framework of Activity-Centered Design with traditional iter...
Yang Li, James A. Landay
DANCE
2002
IEEE
15 years 4 months ago
Panda: Middleware to Provide the Benefits of Active Networks to Legacy Applications
Panda is middleware designed to bring the benefits of active networks to applications not written with active networks in mind. This paper describes the architecture and implement...
Vincent Ferreria, Alexey Rudenko, Kevin Eustice, R...