Search and recommendation systems must include contextual information to effectively model users’ interests. In this paper, we present a systematic study of the effectiveness of...
Several studies have found that the Cranfield approach to evaluation can report significant performance differences between retrieval systems for which little to no performance...
Web search is often viewed as a solitary task; however, there are many situations in which groups of people gather around a single computer to jointly search for information onlin...
This paper presents a modified diary study that investigated how people performed personally motivated searches in their email, in their files, and on the Web. Although earlier st...
Jaime Teevan, Christine Alvarado, Mark S. Ackerman...
People routinely rely on Internet search engines to support their use of interactive systems: they issue queries to learn how to accomplish tasks, troubleshoot problems, and other...