This paper describes a framework for collaboration between a user and a multi-agent system to achieve adjustable autonomy. Adjustable autonomy (AA) is when the levels of autonomy ...
Starpoint Solutions was contracted by a major North American bank to design, develop, and usability test a series of five Web-based, interactive lessons teaching low- to middle-in...
In this paper, we propose an estimation method of user satisfaction for a spoken dialog system using an N-gram-based dialog history model. We have collected a large amount of spok...
In this paper, we present the results of a comparative evaluation of a "virtual Lego" system against real Lego bricks with novice users. The virtual Lego system was desi...
This study reports results of an ethnographic action research study, exploring mobile-centric internet use. Over the course of 13 weeks, eight women, each a member of a livelihood...