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BPM
2010
Springer
128views Business» more  BPM 2010»
14 years 10 months ago
Content-Aware Resolution Sequence Mining for Ticket Routing
Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi...
CCS
2010
ACM
14 years 10 months ago
Attacks and design of image recognition CAPTCHAs
We systematically study the design of image recognition CAPTCHAs (IRCs) in this paper. We first review and examine all IRCs schemes known to us and evaluate each scheme against th...
Bin B. Zhu, Jeff Yan, Qiujie Li, Chao Yang, Jia Li...
NAR
2002
67views more  NAR 2002»
14 years 9 months ago
The TRIPLES database: a community resource for yeast molecular biology
TRIPLES is a web-accessible database of TRansposonInsertion Phenotypes, Localization and Expression in Saccharomyces cerevisiae--a relational database housing nearly half a millio...
Anuj Kumar, Kei-Hoi Cheung, Nick P. Tosches, Peter...
TPDS
2002
112views more  TPDS 2002»
14 years 9 months ago
Performance Analysis of a Distributed Question/Answering System
The problem of question/answering (Q/A) is to find answers to open-domain questions by searching large collections of documents. Unlike information retrieval systems, very common ...
Mihai Surdeanu, Dan I. Moldovan, Sanda M. Harabagi...
ERCIMDL
2009
Springer
139views Education» more  ERCIMDL 2009»
15 years 4 months ago
Geographic Information Retrieval and Digital Libraries
In this demonstration we will examine the effectiveness of Geographic Information Retrieval (GIR) methods in digital library interfaces. We will show how various types of informat...
Ray R. Larson