Online service quality is a much-studied concept. Despite this, dimensions that make up service quality, and the items used to measure those dimensions have proven unstable. It is...
Mary Tate, Joerg Evermann, Beverley G. Hope, Stuar...
Information Technology, IT, may play an important part in any community as a supporting tool in the democratic process. The conditions for that to happen are primarily a genuine w...
: This paper investigates the use of the Business Process Execution Language for Web services (BPEL4WS/ BPEL) for managing scientific workflows. The complexity, unpredictability an...
Charging of services in a distributed system will become more and more important for systems which are utilized commercially. Such an important distributed system exists in form o...
Burkhard Stiller, Jan Gerke, Placi Flury, Peter Re...
As more and more tools are developed for meeting support tasks, properly using these tools to get expected results becomes too complicated for many meeting participants. To addres...