Workflow systems provide automated support that enables organizations to efficiently and reliably move important data through their routine business processes. For some organizati...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Data Warehouses (DW) manage crucial enterprise information used for the decision making process which has to be protected from unauthorized accesses. However, security constraints ...
Developing Web-based systems for agriculture and rural development requires the collaboration of experts from different scientific fields and backgrounds. Thus, it is crucial to ...
: Knowledge about market developments and competitor activities on the market becomes more and more a critical success factor for enterprises. The World Wide Web provides public do...