Multilevel design problems are typically decomposed into a hierarchy of distributed and strongly coupled sub-problems, each solved by design teams with specialized knowledge and t...
— The paper proposes a more formalized definition of UML 2.0 Activity Diagram semantics. A subset of activity diagram constructs relevant for business process modeling is conside...
Service-oriented architectures (SOA) aim at the alignment of business and IT by having a clear business process-centric focus. In order to reach that goal, real-world business pro...
Philipp Liegl, Rainer Schuster, Marco Zapletal, Ch...
Abstract. The collaborative creation of value is the central tenet of services science. In particular, then, the quality of a service encounter would depend on the mutual expectati...
Knowledge is an important matter for consulting firms − as a resource, as a product or service, and as a trigger for internal value creation processes. Therefore, a strategy for...
Sven Grolik, Dirk Kalmring, Dietrich Lehner, Chiar...