— In the context of service-oriented computing, services provide the capabilities necessary to support the business, especially its processes. Within the service modeling process...
The goal of Process Mining is to extract process models from logs of a system. Among the possible models to represent a process, Petri nets is an ideal candidate due to its graphic...
Josep Carmona, Jordi Cortadella, Michael Kishinevs...
A broader use of e-services for cross enterprise collaboration requires the services to be analysed and designed with a clear business focus. From a business perspective, the e-se...
Martin Henkel, Erik Perjons, Jelena Zdravkovic, Ch...
For newly designed or transformed business processes, accurately predicting business performances such as costs and customer services before actual deployment is very important. W...
Process mining refers to the extraction of process models from event logs. Real-life processes tend to be less structured and more flexible. Traditional process mining algorithms ...
R. P. Jagadeesh Chandra Bose, Wil M. P. van der Aa...