The main purpose of the paper is to explore and discuss the influence of product type on customer interaction in electronic commerce. We have conducted two qualitative case studie...
Abstract-- This paper deals with an architecture for knowledge representation suitable for integrated Robotics and Ambient Intelligence applications. The aim of the work is to adop...
Francesco Capezio, Fulvio Mastrogiovanni, Antonio ...
The complicated user interfaces and complex functionality of nowadays interactive products lead to a new class of failures: People do not understand their products and thus fail t...
Even if a problem solving method and a domain ontology has been identified, there still remains the problem of adding sufficient and consistent domain knowledge to a knowledge proc...
Thorsten Liebig, Dieter Finkenzeller, Marko Luther
Typically, case-based recommender systems recommend single items to the on-line customer. In this paper we introduce the idea of recommending a user-defined collection of items whe...
Conor Hayes, Paolo Avesani, Emiliano Baldo, Padrai...