As call centersbecomemorepervasive,the customersseek individualized service and greater attention. The call centers are becoming the contact centers - a one-stop, singleinterfacef...
Many collaborative and communicative environments use notions of "space" and spatial organisation to facilitate and structure interaction. We argue that a focus on spati...
Context-aware intelligent systems employ implicit inputs, and make decisions based on complex rules and machine learning models that are rarely clear to users. Such lack of system...
This paper explores factors correlating with lack of inter-annotator agreement on a word sense disambiguation (WSD) task taken from SENSEVAL-2. Twenty-seven subjects were given a ...
Pattern recognition methods for complex structured objects such as handwritten characters often have to deal with vast search spaces. Developed techniques, despite significant adv...