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» Using Ontologies for Software Development Knowledge Reuse
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SIGUCCS
2000
ACM
15 years 4 months ago
Knowledgebase Integration with a 24-hour Help Desk
The University of Pittsburgh's Computing Services and Systems Development organization is focused on the needs of the faculty and student population, totaling nearly 40,000 u...
Jay Graham, Brian K. Hart
CSCW
2010
ACM
15 years 8 months ago
Communication, collaboration, and bugs: the social nature of issue tracking in small, collocated teams
Issue tracking systems help organizations manage issue reporting, assignment, tracking, resolution, and archiving. Traditionally, it is the Software Engineering community that res...
Dane Bertram, Amy Voida, Saul Greenberg, Robert Wa...
SPE
2002
105views more  SPE 2002»
14 years 11 months ago
Specifying a role-based guide for learning to work with an enterprise framework
Learning to work with enterprise frameworks requires considerable effort, because of the inherent complexity of all the knowledge that is needed. However, different roles in proje...
Wilhelm Hasselbring, Ralph van den Houdt
ITS
1998
Springer
107views Multimedia» more  ITS 1998»
15 years 4 months ago
Toward a Unification of Human-Computer Learning and Tutoring
We define a learning tutor as being an intelligent agent that learns from human tutors and then tutors human learners. The notion of a learning tutor provides a conceptual framewor...
Henry Hamburger, Gheorghe Tecuci
FLAIRS
2004
15 years 1 months ago
Identifying Critical Factors in Case-Based Prediction
A reversible outcome is one that can be changed. For example, the failure of an ongoing project may be avoided if certain actions are taken, while an outcome such as the path of a...
Rosina Weber, William M. Evanco, Michael Waller, J...