We performed an empirical study exploring people's interactions with an embodied conversational agent (ECA) while performing two tasks. Conditions varied with respect to 1) w...
This paper presents a methodology to aggregate multidimensional research output. Using a tailored version of the non-parametric Data Envelopment Analysis model, we account for the...
— In this paper, we propose an adaptive capacity allocation scheme at the call level for a blocked call cleared loss system. The scheme aims to maintain the connection blocking p...
Consider the class of problems in which a target class is well-defined, and an outlier class is ill-defined. In these cases new outlier classes can appear, or the class-conditiona...
Thomas Landgrebe, David M. J. Tax, Pavel Pacl&iacu...
This paper examines NFS sensitivity to performance characteristics of emerging networks. We adopt an unusual method of inserting controlled delays into live systems to measure sen...