2242 search results - page 14 / 449 » Using Simulation in Call Centers |
66
Voted
OR
2006
Springer
14 years 9 months ago
2006
Springer
This is an expository paper to promote the potential of OR (Operations Research) for simulation. Three applications will therefore be presented which include call centers, check-in...
MSWIM
2006
ACM
15 years 3 months ago
2006
ACM
The use of Voice IP (VoIP) over wireless local area networks (WLAN) is a topic of great interest in the research arena. This paper attempts to answer the question: how many VoIP c...
MSWIM
2005
ACM
15 years 3 months ago
2005
ACM
This work describes a detailed simulation-based study of the performance of an IEEE 802.11e Medium Access Control (MAC) layer over an IEEE 802.11g Physical (PHY) layer. The study ...
PAMI
2006
14 years 9 months ago
2006
The k-means algorithm is widely used for clustering because of its computational efficiency. Given n points in d-dimensional space and the number of desired clusters k, k-means see...
74
Voted
FSTTCS
2009
Springer
15 years 4 months ago
2009
Springer
We introduce and study the donation center location problem, which has an additional application in network testing and may also be of independent interest as a general graph-theor...