2242 search results - page 17 / 449 » Using Simulation in Call Centers |
EUROITV
2007
Springer
15 years 3 months ago
2007
Springer
The goal of this research project is to investigate the use of technology in supporting social relationships by helping users throughout the decisional process (“What program cou...
81
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JNW
2008
14 years 9 months ago
2008
The performance of any cellular wireless network, as well as its revenue (number of customers using the network, and their degree of satisfaction) is determined to a great extent b...
NETWORKING
2004
14 years 11 months ago
2004
This paper addresses bandwidth allocation for an integrated voice/data broadband mobile wireless network. Specifically, we propose a new admission control scheme called EFGC, whic...
112
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CORR
2010
Springer
14 years 8 months ago
2010
Springer
The Call admission control (CAC) is one of the Radio Resource Management (RRM) techniques that plays influential role in ensuring the desired Quality of Service (QoS) to the users...
CHI
2010
ACM
15 years 4 months ago
2010
ACM
Conversing on cell phones while driving an automobile is a common practice. We examine the interference of the cognitive load of conversational dialog with driving tasks, with the...