2242 search results - page 183 / 449 » Using Simulation in Call Centers |
116
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GLOBECOM
2008
IEEE
15 years 10 months ago
2008
IEEE
Video streaming over peer-to-peer networks has received significant attention recently. Accordingly, much work is done on video streaming under the assumption that all the peers ...
128
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ICWS
2009
IEEE
16 years 1 months ago
2009
IEEE
: © Reiki: Serviceability Architecture and Approach for Reduction and Management of Product Service Incidents Chris Connelly, Brian Cox, Tim Forell, Rui Liu, Dejan Milojicic, Alan...
119
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BTW
2009
Springer
15 years 11 months ago
2009
Springer
: Users of front office applications such as call center or customer support applications make millions and millions of decisions each day without analytical support. For example, ...
136
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ADBIS
2006
Springer
15 years 10 months ago
2006
Springer
Database caching supports declarative query processing close to the application. Using a full-fledged DBMS as cache manager, it enables the evaluation of specific project-select-...
134
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SIGUCCS
2000
ACM
15 years 8 months ago
2000
ACM
The University of Pittsburgh's Computing Services and Systems Development organization is focused on the needs of the faculty and student population, totaling nearly 40,000 u...