2242 search results - page 8 / 449 » Using Simulation in Call Centers |
QEST
2006
IEEE
15 years 3 months ago
2006
IEEE
We give a quick overview of some key issues in (quantitative) call center management: building realistic models, developing efficient tools to simulate these models, finding qui...
143
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WSC
2008
14 years 12 months ago
2008
Medical Imaging Centers (MIC) are critical units in every hospital or medical center because they are an important step in generating a patient's diagnostic. This paper shows...
60
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WSC
2008
14 years 12 months ago
2008
Simulation has been widely applied to health care cases in numerous countries. In Colombia, these applications are scarce. We use a systemic approach, discrete event simulation, s...
76
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WSC
2008
14 years 12 months ago
2008
This research endeavor focused on the warehouse receiving process at a large food distribution center, which comprises of trucks with goods reaching the destination warehouse, unl...
WSC
2001
14 years 11 months ago
2001
The Municipality of Rome plans to introduce a taxi-bus system as a night service. A micro-simulation model was developed to estimate the needed information. Two major topics regar...