We report on a diary study of how and why knowledge workers use the World Wide Web. By examining in detail a complete two-day set of Web activities from each of 24 people, we cons...
We describe improvements to the use of semantic lexicons by a state-of-the-art query interpretation system powering a major search engine. We successfully compute concept label im...
As the popularity of the Internet continues growing, there are more and more services appeared, security measures are expected to become all the most important on the Internet. Pe...
The existing studies of a dialogue system can be classified into two major parts. One is a study for a practical system, and the other is a study to understand a principal of dial...
This paper reports the findings from two field studies that reveal paper-based artifacts being heavily relied upon in medical shift work despite the deployment of a mobile technol...